01
Labeled eval set
Make this concrete enough that another engineer can understand what you built and why.
CAREER PROJECT · Intermediate · 2 weekends
Support Ticket Triage Assistant
Classify and route support tickets with confidence thresholds, human review and evaluation.
ClassificationLLMsEvaluationHuman-in-loopAPIs
DEFINITION OF DONE
Leave artifacts a reviewer can inspect.
02
Triage API
Make this concrete enough that another engineer can understand what you built and why.
03
Review queue
Make this concrete enough that another engineer can understand what you built and why.
04
Error analysis
Make this concrete enough that another engineer can understand what you built and why.
05
Metrics
Make this concrete enough that another engineer can understand what you built and why.
RESUME / PORTFOLIO FRAMING
Describe what you actually did.
Built an AI-assisted ticket triage system with confidence thresholds, human review and measured classification quality.
Use this as a starting structure, then replace it with your real implementation details, metrics and constraints. Do not claim outcomes you did not measure.
STRETCH GOALS
Go deeper if the core is already solid.
Active learning
Add only if it strengthens the engineering story instead of delaying a finished, deployable core.
Drift checks
Add only if it strengthens the engineering story instead of delaying a finished, deployable core.
Multilingual eval
Add only if it strengthens the engineering story instead of delaying a finished, deployable core.